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We are sorry to hear about your damaged order! As we strive to provide amazing customer experiences, some factors like shipping and handling are outside of our control and issues like this can happen. Please contact our customer service and send us a photo of the broken/damaged item(s) you received and we&apos;ll do our best to resolve this and get a replacement shipped out to you ASAP!

We are sorry to hear about your damaged order! As we strive to provide amazing customer experiences, some factors like shipping and handling are outside of our control and issues like this can happen.Please contact our customer service and send us a

I received a damaged item, what should I do?

Orders

What is Your Return Policy

Final Sale items

How do I make a return?

Returns & Refunds

WHERE IS MY ORDER AND HOW CAN I TRACK IT?

How can I change my delivery address?

My package is missing, what should I do?

Shipping & Delivery

I received an incorrect item, what should I do?

Can I modify or cancel my order after it has been placed?

What are the available payment methods?

How can I use a promotional code?

Is payment secure on your site?

How do I pay using a gift card?

I can't use a promo code I received, what should I do?

Payments

Size selection - how do I know if a product will fit me?

Measure Your Hat Size

Product and Sizes

How can I subscribe to your newsletter to stay updated on new launches?

Is my personal information kept private?

Account and Rewards

I received a damaged item, what should I do?Updated 2 years ago